Striiv Fusion Bio

I've only turned it on once, since I got it, but I tried again.  Now my screen turns on but it doesn't show anything, just a white lite up screen.

 

Help has anyone else had this problem, and how did they fix it?

Hey guy!! Can you solve this problema, my touch doesnt work since a make the pair and the actualization... Help

Hey guy!! Can you solve this problema, my touch doesnt work since a make the pair and the actualization... Help