Striiv Fusion Bio

My touch will not load new software upgrade from 1.62

It says connecting but never does.

Having problems connecting my phone and the striiv fusion? Can't receive incoming notifications.

I had the same issue, I closed all the apps running, connected it to wifi and within a few hours it updated. I think the Striiv servers are slow.

_{Have tried multiple times to download from version 1.138 -- any suggestions?  Sure is frustrating!}