I'm on a Walgreens tracker, most recent firmware and update the iPhone app about 2 days ago.
Yesterday, I noticed that I had WAY fewer steps than usual. I know that the recent updates were designed, in part, to lower the counts because the trackers were over-counting, apparently.
But, today -- wearing the band since I woke up, walking around the house to get ready, from my car to my office, and around my office parking lot once - I am still measuring 0 steps.
Do I have to deliberately swing my arm, to ensure I get steps when I walk?
We'd like you to check the following: turn on the Walgreens device and swipe to Apps>settings (gear icon)>info>find the G: T: C: screen and let us know what numbers appear after the G, T and C. This will give us an idea of how the internal components in your device are functioning.